PAYMENT/ CONFIRMATION

For an order to be confirmed, payment must be made in FULL at least 24 hours in advance. 

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If no payment is made the order is not guaranteed. 

PICKUPS

Order MUST be picked up on the schedule day of order. If order is NOT picked up on the scheduled day the order will be cancelled and items donated. 

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​We do NOT offer refunds for no show orders.

CANCELLING YOUR ORDER

Please call us if you need to cancel your order after it is placed. Orders must be cancelled at least 24 hours in advance for a full refund. 

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Orders cancelled within 24 hours will receive a full refund. 

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Orders cancelled less than 24 hours in advance will receive a 50% refund. 

RESCHEDULING

We understand things happen, if you need to reschedule your order please call us and we will work through the options with you. If we have already prepared your items we may charge you a rescheduling fee of up to $5 depending on the order size.